DigiGraphics Online Print Services
Choosing the right service to meet your needs and expectations

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  Selecting the Right Service
  Value, Pro and Custom prints compared
Is Your Monitor Trustworthy?
  Why your prints may not match your monitor, and what you can do about it
Top Quality at the Lowest Price

  Unlocking the potential of our Value Print service
 

 
Selecting the Right Service
 
  At-a-Glance

Value Prints: Image files are printed as received without inspection or correction.
Pro Prints: Image files are quickly inspected and adjusted for Density, Color and Contrast as needed.
Custom Prints: Image file quality is maximized using meticulous Photoshop techniques and procedures.

See "Recommended Uses" below for suggestions on matching services to fit your needs.
 

   
  Service Comparison

Value, Pro and Custom Print services are designed to meet a wide range of needs and photographic skill levels. Use this chart to help select the right service for your requirements.
Value 1 Pro 2 Custom 3
         
  Print Type
True silver-based, continuous tone, light-sensitive, chemically processed photographic paper. Processed in RA4 chemistry. 80-100 year archival rating. These are not inkjet, laser, or die-sublimation prints.
 
  Printing Equipment / Paper Type
Frontier 370 used for prints up to 10x15"/ Fuji Crystal Archive.
Durst Lambda for prints 11x14" to 30x90"/ Kodak Endura.
 
  Initiate Printing (Value print files are printed as received)
  Density Adjust Density (Brightness)
Pro Prints receive approximate visual corrections on-the-fly for obvious, overall deficiencies. Custom Prints receive precise, numerical corrections in Photoshop by our most skilled color technicians.
 
  Adjust Contrast
Pro Prints/Custom Prints: See "Adjust Density" above.    
 
  Correct Color, Remove Overall Color Casts
Pro Prints/Custom Prints: See "Adjust Density" above. 
 
  Specific Cropping and/or rotation
(other than minimum crop needed to fill print size)
   
  Sharpen the image using various techniques    
  Dodge/Burn (localized lightening/darkening)    
  Suppress Noise (minimize grain or pixelization)    
  Set Critical White, Black and Neutral points    
  Resize & Resample file to proper size & resolution    
  Adjust Color Saturation (increase or decrease)    
  Change color space, apply correct output profile    
  Convert color image to Black & White or Sepiatone    
  Masks built for localized corrections     *
  Channel Blending (advanced, localized color correction)     *
  Custom Borders including keylines, drop shadows     *
  Composite two or more images together     *
  Special effects (textures, soft-focus, motion, etc)     *
  Critical Color Matching to existing slide, print, etc.     *
  Retouching - Facial blemishes, remove braces-glasses, telephone wires, con-trails, head swaps, ex-spouses... you name it.     *
  Scratch & defect removal     *
  Dust Removal     *
  Addition of Custom Text - Titles, dates, names, logos...     *
  Alter perspective (correct parallax, distortion, etc.)     *

(1) Value Prints
Recommended Uses

Best for printing a volume of every-day images at one time: candids, snap-shots, vacations, holidays, etc. ProTip: The best choice for skilled Photoshop users submitting print-ready files that do not require image inspection, correction or preparation on our part. See also: Top Quality at the Lowest Price.

Value Print files are printed as received without inspection or intervention on our part. Our printing equipment is tightly calibrated to international color standards. Users are responsible for the quality of their files, and the resulting prints. If unsure about file quality it's best to order Pro or Custom Prints. Optionally, users may request a Basic File Inspection: $7.50 for the first file, $1.50 for additionals. If it appears that the files will benefit from further correction, we will automatically reschedule for Pro Print service.
 

(2) Pro Prints
Recommended Uses

Best all around print service for weddings, portraits, seniors, and prints for albums or shelf frames.

Pro Print
files are opened and inspected prior to printing. Correction procedures are performed by eye, on-the-fly, by trained color technicians. Corrections are applied as needed to improve obvious (not subtle) deficiencies in overall color, density and contrast in order to render a print with pleasing overall appearance.
 
(3) Custom Prints
Recommended Uses

Best for important images that will be sold, framed or displayed at home or office, or for use in a product or service portfolio. Also best for important images that have potential, but suffer from issues needing skilled custom correction.

Custom Print
files are opened in Photoshop and critically corrected as needed to achieve outstanding, technically correct images suitable for display or other important use. Custom Print corrections are performed by our most highly skilled Photoshop technicians. Corrections are not only made visually on high-end, color calibrated graphics displays, but according to critical numerical standards allowing us to achieve accurate black, neutral and white points, as well as skin tones and critical memory colors.

Custom Print files may receive up to 30 minutes of corrective work before they are printed. With the exception of dodging and burning, corrections are global (applied to the entire image). These same procedures can be applied in a localized fashion -as in saturating color in one area and de-saturating in another) at an additional hourly rate of $89... see
(*)
below. We provide an estimate prior to commencing on the proposed work.
 
(*) Optional Custom Print Procedures (Exhibition Print Quality)
Applied in conjunction with our standard Custom Print procedures, these procedures can raise print quality to Exhibition level, or take an important image of lesser quality and raise it to the highest quality possible. These labor-intensive, high-level procedures are performed by request at an hourly rate of $89.
We provide an estimate prior to commencing on the proposed work.
 
           

 

Is Your Monitor Trustworthy?
Why your prints may not match your monitor, and what you can do about it
 
  One of the the most common questions we are asked is why prints don't match someone's (new, expensive, name-brand, high-definition, awesome...) monitor. Unless a monitor is calibrated according to a standard, it cannot be trusted to display photographic images properly. Calibration involves setting the monitor's controls for brightness, contrast, color, saturation and other characteristics so that they adhere to a known standard.

When people ask about a mismatch between their prints and monitor, an assumption is often made that the monitor is correct and the prints are incorrect (too dark, too light, off color, etc...). The reality is just the opposite. Prints made by DigiGraphics, or any professional lab, adhere to precise standards that reflect the true quality of the files being printed. If there is a visual difference between the monitor and the prints made by DigiGraphics, it indicates that the monitor does not conform to this standard.

Therefore, the real question is why the monitor doesn't match prints made from calibrated printing equipment. The answer is that it can't unless it has been calibrated to the same International Color Consortium (ICC) standards adhered to all professional photographers and color laboratories like DigiGraphics. In order to predict with any certainty how files will reproduce in print, the files must be viewed on a properly calibrated monitor.

If the differences between monitor and print are unimportant, that is, if you are satisfied with the quality of your prints regardless of how closely they match the monitor, there is little need to calibrate. If, on the other hand, you are relying on your monitor to predict how images will appear in print, calibration is required.

Monitor calibration is a fairly straight-forward procedure utilizing software and an external hardware device to correct the monitor's output, so that it displays color (brightness, contrast, etc..) according to industry standards. 

Additional information on monitor calibration, and how to make proper comparisons between prints and monitor is discussed in this article: How To calibrate a display 

Photo: Properly calibrated display and print viewing environment.
 
 

           

Top Quality at the Lowest Price
Unlocking the potential of our Value Print service
 
  The professional equipment and papers used to produce Value Prints are identical to that used for printing our highest grade custom enlargements; the quality of Value Prints is limited only by the quality of the files we receive.

Value Prints satisfy a wide range of printing needs at very low cost, from proofing a large volume of snapshot files to printing exhibition-quality display murals. The key to getting the highest quality prints is knowing how to prepare files for Value Prints.

Value Prints put you in the position of darkroom technician. Using an image editing program like Photoshop, you can exercise all your creative skills with the knowledge that your image will be printed exactly as received without any additional alterations made by our technicians.

Because Value Prints are our least expensive form of photographic output, Value Prints are often used as test-prints to see how image editing is progressing on a file, just as multiple test prints were often used by our darkroom technicians in the days of optical printing.

DigiTip
If you are working on an image that will be printed big, and want to insure its quality before hand, it's common to submit an 8x10" section of the image for Value Printing before ordering a more expensive enlargement.   

If you want to learn how to maximize Value Print quality, and how to properly prepare and submit files that qualify for Value Printing, see the following articles:

Print-Ready Instructions
How To calibrate a display
Photoshop Tutoring

Since we do not inspect or alter Value Print files before printing, it is important to understand that the printed result is linked solely to the quality of the files. We exercise no control over the result; whether exceptional or horrible... the files themselves get full credit. Ordering Value Prints is like having our printing equipment attached directly to your computer; submitting files is akin to pressing "print"... if the result misses the mark, it's time to return to the file to make any necessary corrections.

DigiTip
If you are a casual snap-shooter
it's worth noting that most digital cameras produce files of suitable quality to be printed using our Value Print service. There is relatively little to lose by running a small order so that you can see the results for yourself. You may be pleasantly surprised. On the other hand, if you want to print/enlarge an important image and are not sure about the quality of your file, we highly recommend using our Pro or Custom Print service so that our technicians will have an opportunity to inspect the file, and correct density, contrast, or color issues before printing.